Saturday, November 21, 2009

Creative placement

Do you ever think about where your brand is placed? What is it next to? Who might wear a t-shirt, carry a pen or have a piece of logo merchandise? Though some movies and media do a great job of making this fairly ridiculous as you can see! Makes me not want to buy Wonder or Old Spice ever again.

I would recommend that your brand and products whenever possible are attached to attractive, successful people. The more you can associate the brand with qualities that society places value on, it helps. Also, consider placement in areas which are complementary but unexpected. Imagine a shelf of cold medicine with a section of Campbell's Chicken Soup. Obviously not a cold remedy, but certainly a complementary product.

Look to brand your products or service in interesting ways. Your volunteerism, community engagement and identity within a town is critical to how you are perceived. Make your brand shine every day.

Friday, November 20, 2009

Returning from the Vineyard

Well, there is something incredible about having your family own a vineyard, winery and tasting room. Seriously cool.

Not just from a conversation standpoint, but making wine is amazing. The vitality of the product, the vibrance of wine aficionados, the sensual experience of drinking wine, the art and science of its production and the passion of those who create it. My father is an exceptionally creative man, with the mind of an entrepreneur, the soul of an artist and a heart of enduring love. His wines embody a dry farming, terroir of glacial marine soil, deep clay and hearty vines. The reason I share all of this is not for you to buy his wines (though you could be encouraged!), rather to appreciate the style of wresting a product out of essentially nothing. When I evaluate business, one of the things I look for is the level of vertical integration a business has. In Longview's case, from grapes to final wine bottle, nearly everything is done on the estate. This allows a level of quality control enviable by nearly any business. Dad checks on things every step of the way. This ensures he never has to compromise on his product. How many compromises do you make? What does it do to affect your customer relationships? Do they really get the level that you personally would stand behind? If not, maybe you need to bring more in house. At the end of the day, YOU are your own brand.

Oh, and feel free to go order wine! www.longviewwinery.com Go ahead and tell them I sent you!

Saturday, November 14, 2009

Getting ready to leave for MI

How do you know what to pack for a trip? When is the right time to leave clients when you own your own business? How often do you see family?

I know some of these questions seem puerile, but you need to answer them if you are in business for yourself. In the last three years, I have traveled to be with my mother during a hospitalization, my grandmother after a massive stroke and then eventual funeral and my father's prostate surgery and recovery. Combined, these trips were more than a month out of my life. I am of course VERY thankful that I have the kind of life where I can just leave as needed. There are some simple rules of thumb I use about travel in my professional life:

1. Family come first. Period. You only have one family and when they need you, you go. No one on their death bed ever said, "gee, I wish I worked more."

2. When possible, schedule time where your absence actually reduces the expense to the client, or can be offset by other factors for the client (a less busy time, etc. . .)

3. Provide advanced notice and ensure your absence can be adjusted to.

4. Use time away to reflect in a relaxed way on issues in your professional life and to brainstorm some solutions for your clients.

Anyway, I am excited about a trip to see my Dad and family in MI. May be cold, but should be fun! It is always good to see the latest in the vineyard and tasting room.

Thursday, November 12, 2009

State of the City

Today I was a guest of the City of Seal Beach. It is quite a switch from being reprimanded from the dais by the Mayor. LOL - I guess I have made it. Seriously, the last three years of living in Seal Beach has taught me that it is of VITAL importance that you PARTICIPATE IN YOUR COMMUNITY.

Let me pause to let that sink in.

Want to hear it again? PARTICIPATE IN YOUR COMMUNITY!!!!!

I am frightened and discouraged by the complete apathy by many of my fellow citizens. Go use your rights of free speech and assembly. Go advocate for positive change. Go make the world a better place as only you can do. We all have lives, please, I implore you, don't lead one of quiet desperation. Lead one of great strides, active help and make a difference. Today I knew I made it when the mayor made a joke with me in it. Two years ago, the Chamber of Commerce would not even have been invited. Now we represent a powerful constituency of nearly 250 member businesses of all sizes and are providing feedback on zoning, policy and major funding issues in our town. The City you live in has the power to keep you in business or not. They control many elements of your external marketing, your conditions of use for your business property and even hours you can operate. Reach out to your community leaders and build bridges not bonfires of hostility.

Finally, I would make a personal call to action to all of my LGBT brethren out there. COME OUT in your community. Show up to a public meeting. Talk about your rights. Insist on them. I will not drink out of a separate but equal drinking fountain. I will not give up my seat on the bus for someone else (unless they need it by means of disability). I will not accept a separate but equal marriage or civil union. I will not be quiet as a business leader because I am not "abnormal" - I am a vital part of the community because I participate. Shouldn't you participate too?

ps - thanks to the Mayor, Boeing (as I sat at their table) and City Manager. I really had a good time!

Tuesday, November 10, 2009

Relationships matter


I was reminded today about the importance of relationships. How do you feed the relationships in your own life? What about your business? What do you do to sustain them?

I guess I wasn't done talking about them from my trip to Philly. Getting ready to go to Michigan. Wanted to make sure I shared some gratitude with some clients. Have you made a point to actually get out there and say thank you for the work they give you? I know that without them, I would not be able to provide for us and keep living the dream! They are:

Main Street Cyclery - www.mainstreetcyclery.com
Beach Fitness - www.beachfitness.com
Crema Cafe - www.thecremacafe.com
Violet Source Healing - www.violetsourcehealing.com
Altus Agency - www.altus-group.com
LA INC. - www.discoverlosangeles.com
The Baiada Center for Entrepreneurship - www.lebow.drexel.edu/Centers/Baiada/index.php
The Seal Beach Chamber of Commerce - www.sealbeachchamber.org

And so many others. . .thank you!

Monday, November 9, 2009

Reflections on Philadelphia

Going back to Philadelphia is always a bit bittersweet. There are so many memories there that filled my life and now, several clients which continue to keep bringing me back. Having now been in business successfully for five years, there is a line of satisfied clients and boards that I have been a part of. It is amazing how if you continue to deliver on your promises, have integrity and keep focused on the important things in life: family, friends, experiences and your real passions, you end up with abundance and a steady stream of improving conditions.

A big thank you to Chris D., his new boyfriend Mikey, John W., my former business partner Josh and his lovely wife Djung (and their new boy!), my client DJ and of course the irrepressible David S. for making the trip so fun.

Coincidentally, I was able to spend some time meeting with a supplier of a current client Advanced Sport International (ASI). They have a great operation and it was a pleasure meeting with Roy, Pat and Greg. Fascinating how companies of any size often confront the same issues of communication, silos and client relations. Having fresh eyes often helps. My visit reminded me of the importance not only of long term client relationships, but the importance of being open to opportunities with those businesses which also provide services to your own clients. By helping them, you ultimately help those you work for. The battle to provide always increasing value is never ending.

Sunday, November 8, 2009

Children & Parenting


What is happening with parenting in the USA? Seriously. My friend John and I were out to dinner at Marathon Grill at 16th and Samson in Philadelphia at 8 pm on Friday night. Across from us, a table of 5 adults and two children were having their meal. What was incredible to me was the 3-4 year old standing up on the high chair and screaming, then running along the booths and playing with blinds. What was more incredible was the ineffectual attempts by the mother to control either child's behavior. After 30 minutes of this, including an episode in which both children darted away from the table (still screaming) and were in the way of servers and other guests, John lost it.

Shouting directly at the kid, "SHUT UP" in an unquestionably authoritative voice, the restaurant was swept into silence. For about 5 seconds.

The mother was offended, the presumed father was so outraged he got up lunged at my friend and had to be physically restrained by his "bros." The entire party was aghast at the nerve John had in speaking to their children.

I continued to eat my fantastic coconut shrimp and take another sip of my Pinot Grigio. Fully prepared to step up and poised with my knife in the other hand, I actually thought the scene was going to devolve into violence. It didn't and after apologies and other harsh words from them, they left. Nearly an hour later, as I was outside on my cell phone coordinating some other members of our party arriving, I noticed the "daddy" and three of his friends standing on the opposite street corner waiting to continue this in a more physical manner. They shouted at me and then finally stalked off into the lovely evening air. What did this say about them, the messages they were sending to their children and the role of decorum in public places? Apparently it is better to take offense and then violent action than to discipline your own children.

I share this because the level of kindness in public places seems to be declining. We are all to blame for this - my friend shouting, their expectation of tolerance by others, the willingness to get physical and the "pack" mentality of status and retribution. Is it any wonder we are looked at so poorly by other nations and cultures? Should we expect kindness when we are certain, as the parents were of their own moral "rightness." Perhaps we should all look more closely at our motives and feelings, thus taking responsibility for ourselves before we are so quick to blame others. We could all use a bit more kindness in our lives.

Tuesday, November 3, 2009

Election Night - Part Deux


I am once again frustrated and enraged by my fellow neighbors and citizens - this time in Maine. Thank goodness for Adam Bouska (and partner Jeff Parshley) and his NoH8 campaign. It is a powerful representation of where we are as gay citizens in a culture which asks us to be less than what we are. Why is this?

From a business perspective, the prevention of citizens by government to marry seems an exercise in futility. Over time, every ethnic, gender and religious group has been integrated. The fights are costly, divisive and result in countless lives being affected in a negative way until acceptance. Doesn't it seem silly to make gays the whipping boy of our time? Do you really think it is going to turn out any differently? Who will need to get shot before the public realizes how ridiculous the arguments of those opposed to same sex marriage are?

Also, as a special message to all of our religious institutions - be careful of what you support now, for later, you will reap the harvest of the seeds of hate. When you have your tax exemption removed because of your involvement in this issue, you will look back and only have yourself to blame. As a species we need to move forward in harmony. Marriage is not a zero sum game, it is non-zero sum where your support and understanding now will pay dividends to all of us later. Mark my words, those who oppose us will never gain the benefits of the LGBT community dollar, business or network. We are well educated, affluent and highly brand loyal - all of the marketing research proves it. So check back and if others have ideas for how to move this along, please comment.

Monday, November 2, 2009

Natural, Easy Transition. . .

Anthony left today. He flew back to London to convert his FAA licenses over to the JAA in the UK. In addition, his visa was up, so he needed to go renew it. What happens during this process should be "easy and natural" but as in many things, it is harder to have your partner gone than here. I'm sure many in a relationship (and some who aren't) understand. I really look forward to him being gainfully employed!
The issues of work, immigration and pay are critical for many businesses and industries. Who is willing to do the work, who is qualified to do the work and what is reasonable compensation?
This certainly isn't confined to pilots. There are many highly technical or trained jobs which have more demand than supply, as there are those in which unskilled labor is aggressively sought out by immigrants. Should be be protectionist in our workplace? I am not so sure. One of the issues facing small business is the level of expectation of employees: benefits, salary (or any compensation), vacation, sick leave, etc. . Dovetail this with the expectation of our government to tax the owners, the business itself and the employees, that is a lot of friction to producing quality goods and services. Perhaps we should be less forceful in controlling who is eligible "to work" and instead allow the business to decide who the best employees are. Wouldn't that make more sense?

Sunday, November 1, 2009

All Saints Day

Today is All Saints Day - one of the celebrations not necessarily a focus of in the USA, but one which many cultures recognize far more than Halloween. We did have an amazing time at Halloween and Trick or Treat Main Street was particularly successful. This blog post is in honor of a facinating book I have read: The Evolution of God by Robert Wright. Totally worth at read!
http://www.amazon.com/Evolution-God-Robert-Wright/dp/0316734918/ref=sr_1_1?ie=UTF8&s=books&qid=1257724567&sr=8-1